Your Data at de99 Fully Secured

Welcome to de99. de99 is a trusted online gaming platform in Bangladesh, offering Live Casino, slots, betting, and many more exciting games. de99's Privacy Policy is designed to ensure the protection and confidentiality of your personal data.

In this Privacy Policy, de99 explains in detail what types of data we collect, how we use it, who we may share it with, and the steps we take to protect your information. By using de99's services, you consent to this Privacy Policy.

De99 believes every player has the right to privacy, and protecting that right is our responsibility. That is why de99's Privacy Policy is fully transparent and written to be easily understood by our players.

De99 only collects the data needed to deliver the best possible gaming experience. Under de99's Privacy Policy, the information we collect falls into three categories:

• Information provided directly at the time of registration
• Information collected automatically while using the platform
• Documents submitted during the KYC verification process
• Information provided when contacting us via live chat or email

De99 uses your data solely for specific and legitimate purposes. Under de99's Privacy Policy, your information is used for the following:

• To create, manage, and secure your account
• To process deposits, withdrawals, and other financial transactions
• To provide gaming services and technical support
• To send bonuses, promotions, and VIP benefits
• To prevent fraud, money laundering, and other illegal activities
• To fulfill legal obligations and cooperate with regulatory authorities
• To ensure responsible gaming oversight and player protection
• To improve platform performance and enhance the user experience

The core principle of de99's Privacy Policy is keeping your data confidential. However, there are limited circumstances where sharing information may be required:

• Payment Providers: Only the information required to complete transactions is sent to payment gateways such as bKash, Nagad, and Rocket.
• Game providers: Limited data may be shared with licensed game providers for the purpose of delivering gaming services.
• Legal authorities: Data may be disclosed in response to a court order or a valid request from a regulatory body.
• Security Partners: Limited data may be shared with trusted partners for fraud prevention and cybersecurity purposes.

Before sharing any data with third parties, de99 enters into strict agreements to ensure they comply with de99's privacy standards. Your data is never sold for commercial purposes.

De99 uses industry-leading technology and practices to protect your data. The following security measures are in place under de99's Privacy Policy:

• 256-bit SSL/TLS encryption — all data transmissions are secured
• Two-Factor Authentication (2FA) Support
• Firewall & Intrusion Detection System
• Regular security audits and vulnerability assessments
• Restricted staff access — only authorized personnel can view your data
• Encrypted database storage
• Real-time monitoring to detect suspicious activity

De99 uses cookies on its website. Cookies are small text files stored in your browser that help improve the performance of the de99 platform.

• Essential Cookies: Essential for login sessions and security; these cannot be disabled.
• Functional cookies: To remember language preferences and user settings.
• Analytics Cookies: Used for website usage analytics and improvements; no personal identity is disclosed.
• Marketing Cookies: To show relevant ads and offers; you can opt out at any time.

You can manage cookies through your browser settings at any time. However, disabling essential cookies may prevent some de99 services from functioning properly.

Under de99's Privacy Policy, you have full control over your own data. de99 respects the following rights:

• Right to Access: You can find out what data de99 holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data, subject to any legal retention obligations.
• Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Opt Out of Marketing: You may request to stop receiving promotional communications at any time.

To exercise these rights, email [email protected]. de99 will typically respond to your request within 30 days.

De99 retains your data only for as long as necessary. Under de99's Privacy Policy, retention periods vary depending on the type of information:

• Account data — for the duration of the active account and 5 years after closure
• Financial transaction records — 7 years as required by law
• KYC documents — 5 years after verification
• Login & security logs — 1 year
• Live chat & support tickets — 2 years
• Marketing preferences — until consent is withdrawn

Once the retention period expires, de99 securely deletes or anonymizes your data so that your identity can no longer be identified.

De99 strictly does not provide services to anyone under the age of 18. Under de99's Privacy Policy, we take special care to protect the data of minors.

• Age verification is mandatory at registration
• Accounts belonging to users under 18 will be suspended immediately
• No data from minors is knowingly collected
• If it is found that data has been collected from a minor, it will be deleted immediately

De99 may update its Privacy Policy from time to time. Revisions may be necessary due to changes in law, technological developments, or business updates.

• For significant changes, de99 will notify you in advance by email.
• The date of each update will be clearly stated on this page
• Continued use of de99 after any changes constitutes acceptance of the updated policy
• If you do not agree with the updated policy, you may request to close your account.

Contact us for any questions, concerns, or requests regarding de99's Privacy Policy. de99's dedicated privacy team is always ready to assist you.

• Email: [email protected]
• Live Chat: direct chat support on the de99 platform
• Response time: typically within 24–48 hours